Cyber Incident Response
when you need it most
Your organisation has been compromised and you don't have a support partner. NorthLayer provides a fixed-fee 8-hour emergency engagement — available 7 days a week, including weekends and bank holidays.
Available 7 days a week · SC Cleared · Remote-first · UK-wide
Who this is for
- SMEs and mid-market businesses without an existing security partner
- Organisations running Azure, M365 or AWS who suspect a breach
- Internal IT teams who need specialist security support fast
- UK public sector requiring SC cleared responder
Follow-on support
If further remediation, hardening or investigation work is needed after the initial engagement, this is available at a standard day rate. You retain the same engineer throughout — no handover, no knowledge loss.
Common follow-on work includes Sentinel deployment and alerting, identity remediation in Entra ID, conditional access hardening, and security posture review across Defender for Cloud.
SC Cleared responder
Phil holds active SC clearance, making NorthLayer suitable for UK government, public sector and commercial organisations where security-cleared contractors are required for incident work.
How the engagement works
A structured response from first contact through to a written findings report — all within the 8-hour engagement window.
Call 07368 499389 or email [email protected]. Describe what you're seeing — unusual activity, locked accounts, ransomware, data exfiltration alerts, or anything suspicious. Engagement confirmed and started within the hour.
Remote session to assess the scope of the incident, identify the likely attack vector, and implement immediate containment steps to stop the bleeding. Priority is limiting further damage and preserving evidence.
Log review, identity and access analysis, and environment assessment to understand what was accessed, what was affected, and what the attacker's likely objectives were. Covers Azure, M365, AWS and hybrid environments.
A clear written summary of the incident, what was found, immediate actions taken, and a prioritised list of remediation steps. Suitable for internal stakeholders, insurers, or regulatory reporting.
What this service covers
NorthLayer's incident response service is designed for cloud and hybrid environments — Azure, M365 and AWS. It is a specialist technical engagement, not a managed SOC service or forensic investigation requiring physical access.
Included
- Azure and M365 environment triage
- AWS environment triage
- Identity and access investigation (Entra ID, AWS IAM)
- Log and audit trail review
- Containment and immediate remediation guidance
- Ransomware and data breach initial response
- Written incident summary report
- Regulatory notification guidance (ICO, NCSC)
Not included
- Physical on-site attendance
- Hardware or device forensics
- 24/7 ongoing SOC monitoring
- Legal or insurance advice
- On-premises infrastructure outside cloud scope
- Full remediation project (available as follow-on)
Been compromised? Call now.
Every minute counts during an active incident. Don't wait — call directly or send an email and Phil will respond immediately.